『 Support And Services 』

1．Service Tenet:
      Provide persisting, efficiency, prompt services to users. Construct excellent services brand.
      Build up perfect service network to provide professional, standard, multi-modal and productive services.

2．Support and Promise:
      Qualify the products before releasing for sale.
      Investigate the application environment and cooperate with customer to design proper solutions before sale.
      Strictly guarantee and maintenance for life for all products after sales.
      Set up maintenance center in headquarter to serve customers timely.

3．Service system And Responsibilities:
      Specialized maintenance and engineering departments to provide professional services. Each branch office has engineering team and after-sales service station. Provide maintenance, repair, guarantee services to cus- tomers timely and fully.
【Headquarter】
     Technique support, engineering, spare part supply, technique documents, training, complaint acceptance.
【Branch Office】
　 Provide technique support, engineering, and complaint dealing. The technique engineers and after-sales engineers are strictly trained by the company.
     ●Tenet: quick responds, accurate judgment, timely dealing, user-friendly.
     ●Target: Reassure the carrier, satisfy the customers.
      We promise: Server the end users with liability cultivated in the training.
Responding time of after sales within 12 hours for city area and 24 hours for suburb.